Mark DeJong

Elisabeth Swan: (EP 72) Value is created by asking good questions

In this episode, Elisabeth Swan is the co-author of The Problem-Solver’s Toolkit and the co-founder of the Just-In-Time Café, a consulting business concentrating on operational excellence and cultural transformation. She has been practicing for over 30 years, particularly in the transactional and service industries, addressing process-based organization design, problem-solving, Lean Six Sigma, and change management.

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Tracy Defoe: (EP 71) Why are you doing what you’re doing?

In this episode, Tracy Defoe, President, and Chief Education Organizer at The Learning factor Inc. with 10 years of experience in lean talks about how she got involved with teaching and lean. She spoke on Kata and the connection between workplace learning and Lean. She described how she helps groups plan, refine, and execute their…

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Joseph A. DeFeo: (EP 70) Quality vs. Lean

In this episode, Joe DeFeo, Chairman of Juran, discusses the importance of quality in design. He emphasized the distinction between what the consumer wants and what they require. Joe demonstrated how, if someone concentrates on enhancing the quality of something, they may achieve both quality and speed. He explained why, in order to develop, leadership is…

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Keith Ingels: (EP 69) How to be super engaged with Lean?

In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, on how to engage employees and communicate value to both employees and customers. He illustrated why having a solid 5S and a good flow in the workspace is more important than cookie cutting.

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Audie Penn: (EP 68) Why do lean implementations fail at the rate that they do?

In this episode, Audie Penn, Managing Partner at Faro Partners, board advisor, executive consultant, and certified lean practitioner with 33 years of practicing lean in a variety of industries ranging from food to furniture, heavy equipment to highway construction, discusses his life experiences. He discusses four fundamental principles, and what people need to keep in mind.

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Andrew Lingel: (EP 67) Solving Problems vs Applying Lean Tools to Your Business

In this episode, Andrew Lingel, President of United Plastic Fabricating, discusses his ten years of expertise in Lean and Six Sigma and how he used Knowledge, Grit, and Passion to revolutionize a family business. He explained why a process that’s a type of lower velocity standard work becomes challenging to enforce. Andrew mentioned how he discovered…

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Jim Benson: (EP 66) Productivity versus Effectiveness

In this episode, Jim Benson, CEO of Modus Cooperandi and a Shingo Research Award-winning author who has spent over 20 years implementing lean in a variety of industries, discusses effectiveness for people, teams, and organizations. He explained why Toyota’s gift to the world was not the Ishikawa Diagram, but rather respecting the supply chain and creating…

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Michael Bremer: (EP 65) Leadership has a responsibility to create an environment where people can do the best possible work

In this episode, Shingo Award-winning author Michael Bremer, a blogger, author, and Ex-President of the Cumberland Group and AME volunteer with over 40 years of experience in a variety of process improvement roles, discusses his Lean path and experiences. We talked about value engineering, method improvement, short interval scheduling, critical thinking, hoshin kanri, and other topics.

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Deborah McGee: (EP 64) The joy of working shoulder to shoulder facing challenges on the shop floor.

In this episode, Deborah McGee, Moog Industrial’s Lean Leader, discusses how she prioritizes relationships over transactions, preventative measures over solutions, and progress over status. She discussed how she got started with the Lean Enterprise Institute and how she loved seeing the product in its physical manifestation while working on the shop floor.

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David Brunt: (EP 63) Are you striking a balance between the technical and social skills needed for leading your Lean transformation?

In this episode, David Brunt, Chief Executive of the Lean Enterprise Academy, discusses his 20 years of experience in Lean Thinking and Practice, as well as how he uses these skills to assist companies and individuals in designing and leading their own Lean Transformations. He discussed how people’s perceptions of lean have evolved through time, from…

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