Mark DeJong

Audie Penn: (EP 93) Leadership is all about influence. It’s not about coercion.

In this episode, Audie Penn, owner of Audie Penn CONSULTING who has been consulting for over 30 years and delivering various services to multiple Fortune 50 companies in various sectors and organizations, discusses strategy deployment and the three Ds. He examined the relationship between functional and relational processes, among other things.

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Sathish Kumar Rangaswamy: (EP 92) Lean is not your KPI, it’s a tool for tackling your KPI.

In this episode, Sathish Kumar Rangaswamy, 13 years of practicing lean in numerous sectors and production streams, discusses his lean experience from start to finish. He explained why he thought listening to internal customers and receiving their input was a good way to establish a lean culture. He went through the expenses of the lead…

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Richard Sheridan: (EP 91) From kid programmer in 1971 to Forbes cover story in 2003

In this episode, Richard Sheridan, Entrepreneur, author, CEO, Chief Storyteller, and co-founder of Menlo Innovations, discusses the software equation of lean. He highlighted how systems with short communication and feedback loops perform better. Rich discussed how they created the culture in Menlo, where 20,000 people from across the world have been in the last two…

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Param Tripathi: (EP 89) Doing lean versus trying to be lean as part of who you are as an organization

In this episode, Param Tripathi, a learner of lean with 7 years of exposure to continuous improvement in healthcare, regulatory, and foodservice fields talks about things he learned in his process through practicing lean. He discussed why he believes developing people to think is the key to developing a culture of continuous improvement.

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Mitch Cahn: (EP 88) If adding value to customers is not your goal, you will be wasting your time.

In this episode, Mitch Cahn, president of Unionwear, a manufacturer of hats, bags, and apparel discusses the process of introducing lean in their plant and how Lean methodologies have aided them on their path. He described how Unionwear has been highly successful despite producing in one of the most expensive locations in the world.

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Danny Bradford: (EP 87) What is the significance of system integration?

In this episode, Danny Bradford, a lean, systems integration, and continuous improvement specialist with 30 years of experience discuss three degrees of integration and the benefits of integration. We spoke about the main elements of successful integration and how this notion applies to manufacturing.

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Christoph Roser: (EP 86) Solutions versus Scapegoat

In this episode, Christoph Roser, a lean expert and lean manufacturing specialist with 5 years of experience working for Toyota, discusses his learning and experience in the Japanese automaker industry. He spoke about the differences in management between Toyota and the Western world. We discussed the concept of cycles vs direction.

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Bob Emiliani: (EP 85) Why do most leaders resist, reject, and ignore progressive management, and why do they remain committed to classical management?

In this episode, Professor Bob Emiliani, engineer, researcher, executive coach and, author or co-author of 22 books talks about his lean journey and change in management over the last 40 years. He explained why he believes that copying Toyota is a good place to start, similar to learning to play guitar by listening to your…

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Aaron Davidson: (EP 84) Lean in Hospitality.

In this episode, Aaron Davidson, a business process improvement professional with expertise in analyzing, developing, and implementing organizational process enhancements to deliver world-class guest experiences talks about how he and his team use lean in the hospitality industry, including some unique examples involving cleaning hotel rooms, buffet phase and more. He talked about his path…

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Paul DeChant: (EP 83) Lean is the perfect antidote to burnout.

In this episode, Paul DeChant, an experienced physician executive with more than 25 years of clinical and management experience in all aspects of medical group leadership, including quality improvement, strategic planning, financial growth, acquisitions, and Lean transformation talk about reducing burnout through Lean and the manifestations of burnout. He talked about 15-minute huddles, visual management,…

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